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Haters On The Internet: How To Handle Negativity On Facebook, Twitter
Step 1: It’s Not About You When people attack us on the Internet, many of us immediately assume that the attack has merit and means there’s something wrong with us. I choose to have a different...
View ArticleUsing keen customers to gain competitive advantage
Happy customers are vital to a successful business, and great experiences are vital to happy customers. That’s why, as the most promising route to competitive advantage, customer experience has long...
View ArticlePheed Lead Facebook, Twitter As Top Social App for iPhone
If you haven’t looked at Pheed yet, now might be the time to do so. It’s now the No. 1 free app in Apple’s App Store under the Social Networking category. Yes, that means it’s ranked higher than...
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